Dear CTL
I hoped you could pass on my email to Neil and his bike ability team or
manager please
Amber has loved her experience completing the bike ability programme after
initially not really wanting to take part, she was nervous about not being
able to hear properly and also not being able to balance be ause of her
hearing on her bike, as result she has been reluctant to use her bike at
home,
Anyway after her first day with Neil yesterday, she was
full of enthusiasm and confidence, she loved it and didn't stop talking
about him and how friendly kind and inclusive he was, this is so refreshing
to hear.
Amber is profoundly deaf in her right ear and has moderate hearing loss to
her left ear, Neil was compassionate and empathised with her a shining
example of inclusiveness and that he cares and thought how Amber must feel
and how to overcome challenges, so a really big thank you from me and
Amber's family to Neil and especially from Amber for making this course
enjoyable and building her confidence in cycling and in people,
Thank you
Jo
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